Overview

Sheraton Vancouver Airport Hotel welcomes you with carefully considered amenities, seamless service and a superb location. We're a few minutes away from Vancouver International Airport, and we provide a complimentary shuttle service for your convenience. Area attractions including the Richmond Olympic Oval and CF Richmond Centre are close by; downtown Vancouver is easily accessible via the SkyTrain.

Unwind in contemporary, pet-friendly rooms and suites with carefully considered amenities including ergonomic workspaces, private balconies and the Sheraton Signature Sleep Experience. Savor fresh, wholesome fare at Harold's Kitchen, sip a cocktail at Harold's Bar, or grab a coffee at Starbucks®. Our fitness center is open 24 hours a day, ensuring you never miss a workout.

One of Richmond's foremost destinations for meetings and events, our hotel offers 40,000 square feet of indoor and outdoor space, including the largest ballroom in the area.

We look forward to making your stay memorable.

Amenities
  • Complimentary WiFi
  • Exercise Facilities
  • Pool Outdoor
  • Pets Allowed
  • Room Service
  • Restaurant(s)
Amenities
  • Complimentary WiFi
  • Exercise Facilities
  • Pool Outdoor
  • Pets Allowed
  • Room Service
  • Restaurant(s)
  • Hot Tub
Accessibility
  • Accessible parking
  • Wheelchair accessible
AccessibilityAccessible attributes checklist, developed by Destination BC
  • Accessible parking
  • Wheelchair accessible
Vision
Overall Space
Braille/large print signage for all publicly accessible areas
Multiple lighting sources to improve visibility
Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
Elevators (if applicable) have verbal announcements at each floor, and braille on the buttons
Staff are available to accompany guests through the venue as a guide, and to describe the sights
Braille/large print restaurant menus, brochures and documents available
General
Emergency Plan
Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
System in place for guests to contact a staff member for help if required
Service Dogs
Staff have been trained on guide and service dog policies
Business has a dog relief area on site
High Speed Internet Service
Business has high-speed internet service available for video application use
Supporting Programs
Business accepts Access2Card (www.access2card.ca) or permits a support person to accompany the customer at no cost or at a discount
Hearing
Overall Space
Accommodation has closed captioning on TVs/video boards
Business has a visual warning (alarm) system
Staff are trained to use alternative communication tools such as Apps or text messaging
Mobility
Accessible Guest Rooms
Rooms for guests using mobility devices
Accessible route to accessible rooms
Entry door is a minimum 815 mm wide
Lowered "spyhole" in door
Lever type handle on entrance door
Lowered room controls (light switches, temperature controls)
Space between furniture is a minimum of 900 mm
Space on both sides of bed for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
Additional guest rooms have visually or hard of hearing features
Parking
Designated accessible parking near an accessible entrance that is specifically marked
Accessible Guest Room Bathroom
Door is a minimum 815 mm wide
Fixed maximum hot water temperature
Roll-under sink minimum roll under height 684 mm
Insulated pipes under sink vanity, where these pipes are exposed
Lever style faucet controls
Lowered mirror at sink vanity
No threshold roll-in shower
Shower chair with backrest (fixed or portable) within reach of controls
Fixed grab bars in shower
Handheld showerhead with lever controls
Bathtub with grab bars
Bath bench or chair with backrest
Raised toilet - 430-480 mm above floor with grab bars
Grab bars at toilet
Entrance
Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
Entry route has a door that is at minimum 815 mm wide
One or more entry points are automated
Lobby or Reception Area
Lowered counter at the reception or ticket desk
Restroom in Public Area
Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Designated gender-neutral/family restroom that can also accommodate a support person
Food Services
Accessible path of travel and accessible style tables/booths
Elevator
Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
Cognitive & sensory friendly
Overall Space
Staff are available to accompany guests through the venue as a guide, and to describe the sights
Neutral or muted colours that are calming and subdued
Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
Minimal visual clutter and obstacles, with clear central access throughout the space
Nonslip floor surfaces with minimal reflection
Steps and slope changes are clearly marked and lit, and have handrails
Door handles have colour contrast with the body of the door; doors and frames have colour contrast with adjacent walls; any glass doors are marked to make them clearly visible
Background noise is minimal, and alarms or auditory cues are on a low frequency
Fragrance-free areas
Restroom in Public Area
Designated gender-neutral/family restroom that can also accommodate a support person
Entrance and exit are clearly identified on doors (including stalls and back of the main door)
Signs & Navigation
Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
Signs are clear and concise, in large, plain font with good contrast between text and background
Signs are well lit
Signs have minimal glare or reflection
Food Services
Menus use large, plain fonts and simple descriptions, with minimal visual stimuli
Languages spoken: Cantonese, French, Mandarin, Spanish
Richmond Conference Centre Exterior

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Location
7551 Westminster Highway Richmond BC V6X 1A3
Hotel Exterior

Sheraton Vancouver Airport Hotel

Sheraton Vancouver Airport Hotel welcomes you with carefully considered amenities, seamless service and a superb location. We're a few minutes away from Vancouver International Airport, and we provide a complimentary shuttle service for your convenience. Area attractions including the Richmond Olympic Oval and CF Richmond Centre are close by; downtown Vancouver is easily accessible via the SkyTrain. Unwind in contemporary, pet-friendly rooms and suites with carefully considered amenities including ergonomic workspaces, private balconies and the Sheraton Signature Sleep Experience. Savor fresh, wholesome fare at Harold's Kitchen, sip a cocktail at Harold's Bar, or grab a coffee at Starbucks®. Our fitness center is open 24 hours a day, ensuring you never miss a workout. One of Richmond's foremost destinations for meetings and events, our hotel offers 40,000 square feet of indoor and outdoor space, including the largest ballroom in the area. We look forward to making your stay memorable.

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Grade: ~ out of 100

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Meeting room information

Total guest rooms:390
Total meeting rooms:26
Total meeting space:33000
Capacity theatre style:1000
Capacity banquet style:600
meeting-room-featured-image
Hotel Exterior

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